A Key Performance Indicator or KPI is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets. In CiteOps, KPIs can be set for a process and for a shift. This guide explains how you can allocate KPIs for a shift.

Step-By-Step Guide

Follow these steps to allocate KPIs for a particular shift in CiteOps.

1. Click on the Planning Board icon

2. Right click on any task of the particular shift and click Edit Shift Plan. This opens the Shift Plan

3. Pull the mouse over one of the KPIs (on the KPI table), click on the arrow and click on the required KPI(s)

Info!

To close the KPI list click anywhere on the screen with the exception of the KPI list.