Step-By-Step Guide
As an Admin
1.Go to the Manage Screen.
2. Go to Users and search your name.
3. Double click on your name to edit.
4.A pop-up window will come up. There is a Change Password on the bottom. Click it and change your Password. Remember to save.
As a User
To change the password to a personal, safe password (as a new user):
Access the login page.
Rather than logging in, click on ‘Forgot password’.
An email link will be sent to the new user, to reset the password
Note: the email to reset the password is case sensitive, if the platform doesn’t recognise the provided e-mail address, please try: all lower case, all upper case, name and last name first character in capital letters.